MS Outlook 

Cyber Minds Bellville offers comprehensive Outlook training to help you manage emails, calendars, contacts, and communication tools effectively in the workplace.

 

MS Outlook Course Offers:

 

Creative Minds® Outlook – Level 1 (Unit Standard 116945) 

Learn the basics of Microsoft Outlook and gain confidence in managing your daily emails and communication tasks.

 

Course Requirements: Delegate must be able to operate a computer system and use basic functions such as copy and paste.

 

Duration: (±) 9 hours

 

  • Introduction to Microsoft Outlook
  • Understanding the Outlook interface
  • Creating, sending, and replying to emails
  • Organizing emails into folders
  • Using CC, BCC, and attachments
  • Basic formatting of emails
  • Adding and managing contacts
  • Introduction to the Outlook Calendar
  • Scheduling basic appointments
  • Saving and printing emails

 

Creative Minds® Outlook – Level 2 (Unit Standards 116935)

Learn how to use Outlook more professionally and efficiently with advanced email management, calendar tools, and organization features.

 

Course Requirements: Basic understanding of Microsoft Outlook (i.e., Level 1 or equivalent experience).

 

Duration: (±) 12 hours

  • Advanced inbox management
  • Creating rules and automatic sorting
  • Using categories and flags
  • Managing multiple email accounts
  • Advanced calendar functions
  • Scheduling meetings
  • Sending meeting invites
  • Sharing calendars
  • Working with tasks and reminders
  • Using Notes for quick information
  • Creating and managing distribution lists
  • Email signatures and auto-replies
  • Archiving and mailbox cleanup
  • Managing junk mail and security settings

 

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